soniPrivacy Policy

This page describes what we collect when you use soni and how we keep that data protected. We understand that privacy matters—your account information, payment details, and gaming history are sensitive, and we treat them with care. We do not sell your data, and we do not share it with third parties except where the law requires it or where we need a processor to run the platform.

Our soni privacy policy applies to everyone who uses our platform, regardless of location. We comply with data-protection standards in each jurisdiction where we operate. If you have questions about how we handle your information, contact our support team via in-app chat, and we will explain our practices clearly.

We encourage you to read this policy in full. If anything is unclear, ask—transparency is our commitment.

What Data We Collect on soni

When you open a soni account, we collect your email address, phone number, full name, date of birth, and a government-issued ID (KTP, passport, or driver's license). We ask for this information to verify your identity and comply with anti-fraud regulations. We also collect your payment details—the bank account number, e-wallet identifier, or card number you use to deposit and withdraw.

As you use soni, we log your activity. This includes the games you play, the bets you place, when you log in, which device you use, your IP address, and your account balance. We do this to detect suspicious activity (multiple accounts, collusion, market manipulation), to improve our platform performance, and to analyze usage patterns. We also collect device information—your phone model, operating system, and browser type—to optimize how soni loads on your device.

We do not collect your payment passwords or PINs. You enter these directly into your bank's or e-wallet's system; we never see them. Our servers receive only a confirmation that the transaction succeeded, not the credentials themselves.

Our soni Cookies and Tracking

We use cookies to remember your login status and preferences. When you open the soni app, cookies tell us you're logged in so you don't have to re-enter your credentials every time. We also use analytics cookies to understand how often users visit certain pages, which games are most popular, and where users encounter technical issues. This helps us improve soni's user experience.

You can disable cookies in your browser settings if you prefer. However, some soni features may not work optimally without them. The soni app itself does not rely on browser cookies—it uses secure tokens stored locally on your phone.

How We Use Your Data on soni

We use your identity information to verify you are who you claim to be, prevent fraud, and comply with legal requirements. We use your payment details to process deposits and withdrawals. We do not use this information for any other purpose—we don't sell it, we don't use it to market other services, and we don't share it with advertisers.

We use your gaming history to calculate payouts, settle disputes, and detect cheating. For example, if you claim a bet was settled incorrectly, we review your game log to confirm the outcome. If we spot unusual patterns (multiple accounts, same IP address, coordinated bets on shared-pool games), we investigate and may suspend accounts if we confirm collusion.

We use device and analytics information to optimize soni's performance. If we notice many users experience lag on a certain phone model, we optimize our code for that device. We do not use this data to track you outside soni—our analytics focus on soni usage only, not your browsing elsewhere on the internet.

Our soni Third-Party Processors

We work with third-party processors to run soni. Our payment processor handles deposits and withdrawals but never sees your soni password. Our hosting provider stores our servers and databases but signs a strict confidentiality agreement. Our analytics provider receives anonymized usage data (page views, game popularity) but not your personal information.

All processors are bound by contracts requiring them to keep your data confidential and secure. We audit these relationships regularly to ensure standards are met.

We at soni collect only the minimum data needed to run our platform securely. We do not monetize your information, and we do not sell it to third parties.

Where We Store Your Data

Our soni servers may sit outside your jurisdiction. We store account data in secure data centers with encryption, firewalls, and 24/7 monitoring. We maintain backups so your data survives hardware failures. We do not keep hard copies of your ID or payment information—all data is digital and encrypted.

We retain your account data for as long as you maintain your soni account. If you close your account, we delete personal information within a standard retention window (usually 30 days), except where law requires us to keep records longer (for example, anti-money-laundering regulations may require we retain transaction history for several years).

Your Rights on soni

You have the right to request access to all data we hold about you. Contact our support team, and we will provide a complete export of your account information, gaming history, and payment records. You also have the right to correct inaccuracies—if we have your name misspelled or an incorrect phone number, we will update it.

You have the right to delete your account. When you request deletion, we close your account, zero your balance, and permanently remove your personal information. Some transaction records may be retained for legal compliance, but your personal details are destroyed.

You have the right to request a copy of your data in a portable format (CSV, JSON, etc.) so you can move it to another service if you choose.

Security Measures on soni

We encrypt all data in transit using HTTPS, so your information is protected when it travels between your device and our servers. We encrypt sensitive data at rest (passwords, payment details) using industry-standard encryption. We enforce two-factor authentication on every account so even if someone learns your password, they cannot access your account without the six-digit code sent to your phone.

We regularly audit our systems for security vulnerabilities. If we discover a breach, we notify affected users immediately and take steps to prevent future breaches. We maintain cyber insurance in case of incidents.

Changes to This soni Privacy Policy

We may update this policy from time to time. If we make material changes, we notify you via in-app message at least 30 days before the change takes effect. Continued use of soni after the notification period means you accept the updated policy. If you disagree with a change, you may close your account before the effective date.

Our commitment remains the same: we collect only what we need, we protect it rigorously, and we do not sell or misuse it. Your privacy is central to how we operate soni.